Contact PANTONE Customer Service.Įach publication has a unique serial number which, when registered, becomes the 'activation key' for the PANTONE Color Manager software. If no, please create the folders as shown with the proper permissions and try your activation again.If yes, check to be sure the permissions on all folders are set to ‘read and write for everyone’ and try activation again.Check to see if the folders exist on your system.How can I fix this? Please take a look at the following folder hierarchy on your system: Macintosh HD/Library/Application Support/X-Rite/Activations Under normal conditions, PANTONE Color Manager would create these folders, and the license file would reside within the Activations folder after a successful activation. OR I enter the serial number and click 'Activate' and the software reverts to the 'not activated' screen. I enter the serial number and click 'Activate' and the wheel spins incessintly but the activation does not complete. PANTONE Color Manager will not activate on my Mac.
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